Wilderness Emergency Medical Services Institute

Wilderness Emergency
 Medical Services Institute

At long last! Our Operations Policy Manual is now officially released! It is available as a Word .doc file, and as an Adobe .pdf file.


OPERATIONS POLICY MANUAL as a Word .doc file


OPERATIONS POLICY MANUAL as an Adobe .pdf file


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For historical purposes, our original draft version has been retained below.

Operations Policy Manual

Version 1.0: January 15, 1995

Keith Conover, M.D., Medical Director, WEMSI

Copyright © 1993, 1994 Appalachian Search and Rescue Conference--
Center for Emergency Medicine of Western Pennsylvania,
Wilderness Emergency Medical Services Institute.
May be freely copied for use by WEMSI/ASRC/NCRC personnel.


Comments and suggestions to:

Dr. Conover, 36 Robinhood Road, Pittsburgh, PA 15220-3014

kconover+@pitt.edu


This version is being released outside WEMSI for comment and legal review prior to implementation.

 Medical oversight is a major goal of the Wilderness Emergency
 Medicine Curriculum Development Project, as first stated in our
 Prospectus of 1987. WEMSI now provides wilderness medical
 oversight for the Appalachian Search and Rescue Conference and
 the National Cave Rescue Commission, and has been approached by
 many other groups, including the Western Maryland Grotto Cave
 Rescue Team, and Search, Rescue and Recovery Services, and the
 Pennsylvania Search and Rescue Council to consider providing some
 form of centralized medical oversight for them.  This desire is
 based on the work we have already done in establishing the
 Wilderness EMT Curriculum, and is to them a logical extension of
 it.  Several factors argue for the efficiency and higher quality
 afforded by centralized medical oversight:  1)
 Medically-complicated wilderness rescues are infrequent.  2) The
 number of Wilderness EMS agencies is small but growing.  3) The
 total number of Wilderness ALS providers and Wilderness Command
 Physicians is also small.  4) Many Wilderness ALS personnel work
 for more than one Wilderness EMS agency.
 
 As a Pennsylvania-based provider of centralized medical
 oversight, WEMSI is coordinating with Pennsylvania EMS, the
 Pennsylvania Emergency Health Services Council (PEHSC), the
 Atlantic EMS Council, the Maryland Institute for Emergency
 Medical Services Systems (MIEMSS), and agencies in other states
 to regulate and improve wilderness EMS.  PEHSC has in the past
 considered the need for better organization for Wilderness EMS,
 and has now established a Wilderness EMT Subcommittee to make
 formal recommendations to PEHSC and thence to the state
 legislature.
 
 To fulfill these functions, WEMSI must carefully craft a system
 well-suited for the unique characteristics of Wilderness EMS.
 The road to better care for Wilderness EMS patients leads
 inevitably to better physician medical oversight.  The road is
 strewn with many obstacles, and picking a way through them is
 delicate work.  Those wishing to review the technical aspects of
 medical oversight should review the new second edition of the
 National Association of EMS Physicians EMS Medical Directors'
 Handbook, now called Prehospital Systems and Medical Oversight,
 and particularly the chapter on Wilderness EMS.  A summary of our
 present understanding of the legal aspects is available on-line
 (from kconover+@pitt.edu) and is being reviewd and updated by
 lawyers expert in this area.
 
 Please review the Policy Manual and get your comments to Jack,
 Gene or me.  We plan to institute this Policy Manual on April 1,
 based on comments received prior to March 1.  Medical Advisory
 Board Members:  I will forward an interim version to you on or
 about March 1 for final revision and approval, and April 1 we
 will publish the official version.  Suggestions for improving the
 Policy Manual will be accepted at any time.
 
 
 Comments to:
 Keith Conover, M.D., Medical Director
 [kconover+@pitt.edu; 412-561-3413 (H)] 
 36 Robin Hood Road  Pittsburgh, PA  15220-3014
 or
 Jack T. Grandey, EMT-P, Operations Director
 [grandeye@jeflin.tju.edu; 1-215-232-8105 (H) 1-215-533-2094 (W)]
 862 N. Beechwood St.  Philadelphia, PA  19130
 or
 Gene L. Harrison, EMT, Communications Officer
 [harrison@mitre.org; 1-703-777-6111 (H), 1-703-883-6142 (W)]
 P.O. Box 1584  Leesburg, VA  22075
 
 
 C O N T E N T S
 
 I.          WEMSI Medical Control Policy          2
 
 II.         WEMSI Accreditation Policy            4
 
 III.        WEMSI Medical Communication Policy    6
 
 Appendix A: Medical Communication Background      9
 
 Appendix B: Definitions                          11
 
 
 I. WEMSI Medical Control Policy
 
 Purpose:
 
 WEMSI provides medical care to patients in the specialized
 prehospital situations of wilderness, backcountry, and other
 delayed and prolonged transport contexts such as catastrophic
 disasters (referred to jointly as "the wilderness context"
 throughout the Operations Policy Manual). The specific purpose of
 this policy is to establish criteria under which individuals may
 provide medical care under auspices of the Wilderness EMS
 Institute.
 
 Scope:
 
 1. This policy applies to all individuals, including Field
 Providers* who are authorized to provide direct patient care, and
 Wilderness Command Physicians who direct such care, under
 auspices of the Wilderness EMS Institute.**
 
 *  Term definitions are provided at the end.
 
 **  This edition of the WEMSI Policy Manual does not address
 operations outside of WEMSI's home state of Pennsylvania.  For
 states that are members of the Atlantic EMS Council (PA, NJ, DE,
 MD, DC, VA, WV) this may be addressed by a new mutual aid and
 reciprocity agreement that is in the planning stages. Once such
 an agreement is completed, this Manual will address such
 questions.
 
 2. Individuals shall only provide or direct patient care when
 accredited in accordance with the WEMSI Accreditation Policy.
 
 3. This policy shall apply to all WEMSI personnel unless
 overruled by specific and relevant state or federal law.
 
 Medical Control:
 
 1. When faced with a patient care situation in the wilderness
 context, WEMSI-accredited Field Providers shall attempt to
 establish Medical Communication with, and obtain patient-specific
 medical control from, a WEMSI-accredited Wilderness Command
 Physician.  If the delay in making such an attempt will adversely
 affect the patient, Field Providers may start acting on the basis
 of the WEMSI Protocols and Standing Orders.  WEMSI Field
 Providers may accept patient- specific medical direction from a
 WEMSI Wilderness Command Physician only when there is Medical
 Communication between the Field Providers and the Wilderness
 Command Physician.
 
 2. As used in this policy, Medical Communication is a specific
 and circumscribed term defined in the WEMSI Medical Communication
 Policy.
 
 3. If unable to establish or maintain Medical Communication,
 WEMSI Field Providers shall use the WEMSI Protocols and WEMSI
 Standing Orders to guide their patient care; if the Protocols or
 Standing Orders do not address the problem at hand, Field
 Providers shall provide patient care in accordance with their
 training, their best judgment, and the patient's best interests,
 and shall continue attempting to establish Medical Communication.
 
 4. WEMSI personnel are not authorized to act under remote or
 direct medical control of physicians who are not WEMSI-accredited
 Wilderness Command Physicians.
 
 5. When in the wilderness context, WEMSI Field Providers shall
 turn patient care over to a licensed but non-WEMSI physician at
 the patient's side, if and only if said physician (a) identifies
 self by name and by state license number in writing, and (b)
 signs a statement accepting all responsibility for the patient's
 care on a continuing basis
 
 6. Once a patient is out of the wilderness context, WEMSI Field
 Providers are authorized to transfer patient care responsibility
 to (1) the physician directing a "street" EMS agency's (ground,
 air or water) ambulance crew, (2) a licensed physician in a
 health care facility, or (3) directly to a WEMS Wilderness
 Command Physician. A WEMSI Field Provider should continue to
 attend the patient and provide advice to the "street" EMS
 agency's physician and ambulance crew, except (1) when safety
 concerns dictate otherwise (e.g., aircraft payload limitations),
 or (2) the WEMSI Field Provider, preferably in consultation with
 a WEMSI Wilderness Command Physician, believes that the patient
 is stable, and that the WEMSI Field Provider's special training
 is unlikely to be needed during transportation to a health care
 facility.
 
 Documentation:
 
 All patient care by WEMSI Field Providers shall be documented
 using WEMSI Patient Record forms and Pennsylvania EMS report
 forms, and submitted to WEMSI for Quality Improvement review.
 
 
 
 II. WEMSI Accreditation Policy
 
 
 1. All individuals seeking accreditation as WEMSI Field Providers
 or Wilderness Command Physicians shall submit evidence that they
 have obtained and are maintaining certification or licensure in
 their home states as EMS providers or physicians.
 
 2. Those seeking accreditation to provide advanced wilderness
 medical care in the field shall submit evidence that they have
 obtained and are maintaining accreditation to provide Advanced
 Life Support (ALS) Emergency Medical Services care in their home
 states.
 
 3. Those seeking to provide basic or advanced wilderness medical
 care in the field shall submit evidence that they have
 successfully completed a Wilderness EMT course that meets the
 educational objectives of the WEMSI Wilderness EMT Curriculum,
 including all required clinical training, or equivalent training.
 The WEMSI Education Officer shall establish procedures for
 determining equivalence.
 
 4. Those seeking WEMSI accreditation at any level shall complete
 an interview and oral examination, based on guidelines provided
 by the Personnel Evaluation Officer, appropriate to their level
 of care.
 
 a. For Field Provider applicants, this interview and oral
 examination shall be provided by an accredited WEMSI Wilderness
 Command Physician selected by WEMSI, and the ALS Coordinator or
 the ALS Coordinator's designate.
 
 b. For Wilderness Command Physician applicants, this interview
 and oral examination shall be provided by an accredited WEMSI
 Wilderness Command Physician selected by WEMSI, and the Medical
 Command Officer or the Medical Command Officer's designate.
 
 c. Those conducting the shall provide a written summary of the
 interview and oral examination and a formal recommendation to
 approve or not approve to the WEMSI Medical Director.
 
 5. The WEMSI Medical Director shall be the final arbiter of all
 accreditation decisions.  WEMSI accreditation is not a property
 right, it is permission to use the WEMSI Medical Director's and
 Wilderness Command Physicians' medical licenses, and may be
 denied or withdrawn without due process of law.
 
 4. Those seeking WEMSI accreditation as Field Providers must
 complete an application for accreditation established by the
 WEMSI Operations Director, including, but not limited to, the
 following information:
 
 a. Current certification or license (copies of relevant
 certificates required).
 
 b. Present affiliation, which must with a recognized ALS or BLS
 EMS service, with a medical practice, or with a hospital.
 
 c. Endorsement of affiliate EMS service's medical director, the 
 medical practice's lead physician, or the hospital service 
 supervisor.
 
 d. Completion of a WEMSI Wilderness EMT Course, or equivalent 
 as determined by the WEMSI Education Officer.
 
 e. A letter of endorsement from a WEMSI-accredited Wilderness 
 Command Physician.
 
 5. Those seeking WEMSI accreditation as Wilderness Command
 Physicians must complete an application for accreditation
 established by the WEMSI Operations Director, including but not
 limited to:
 
 a. Current medical license(s), including a Pennsylvania license
 and main practice state license, if not in Pennsylvania.
 
 b. Current and valid DEA Controlled Substances Registration
 Certificate.
 
 c. Specialty board certification(s), or evidence of board
 eligibility.
 
 d. Evidence of malpractice insurance and claims history.
 
 
 
 III. WEMSI Medical Communication Policy
 
 Purpose:
 
 This policy lays out the communication parameters required for
 adequate patient-specific medical direction ("on-line command,"
 "direct medical control") in the wilderness context, where
 technical difficulties may make "direct" voice contact difficult
 or impossible.  Such Medical Communication must provide accurate,
 bi-directional voice or text data transfer.
 
 Scope:
 
 This policy applies to all patient-specific messages by WEMSI-
 accredited Wilderness Command Physicians and WEMSI-accredited
 Field Providers.  This includes messages between WEMSI-accredited
 Wilderness Command Physicians and WEMSI-accredited Field
 Providers.  It also applies to WEMSI-accredited Wilderness
 Command Physicians if requested to provide patient-specific
 medical direction or advice to field providers who are not
 accredited by WEMSI.
 
 Policy:
 
 1. Medical Communication: Voice
 
 a. Medical Communication exists when a Wilderness Command
 Physician and Field Provider can speak directly to one another:
 real-time bi-directional voice communication.  Examples are as
 follows:
 
   when the Wilderness Command Physician and Field Provider are in
 direct proximity (e.g., the Wilderness Command Physician is
 looking over the medic's shoulder); or
 
   when the Wilderness Command Physician and Field Provider are
 close but not in direct physical proximity, and can still speak
 to one another by voice (e.g., shouting down a cave passage); or
 
   when the Wilderness Command Physician and Field Provider are
 not in proximity, but may speak with one another via technical
 means that enable accurate real-time bi-directional voice
 communications (e.g., radio, telephone, field phone, or
 combinations of these three).
 
 b. Digital voice retransmission equipment, sometimes used as a
 single-frequency alternative to automatic repeater stations, is
 considered the same as other forms of electronic voice
 communication for the purposes of this policy.
 
 c. This does not require a full-duplex communications mode; an
 alternate unidirectional communications mode, such as the
 standard radio communications mode where one cannot listen while
 pressing the push-to-talk button, is acceptable.
 
 d. All medical voice communication shall be in standard American
 English.  Standard medical terms, abbreviations, and acronyms are
 acceptable provided they are understood by both parties.
 
 e. Should voice communications quality be marginal (due to such
 factors as poor communications equipment or channel quality),
 personnel shall use the ASTM Standard Practice for Phonetics.
 
 2. Medical Communication: Data
 
 a. Medical Communication exists when a Wilderness Command
 Physician and Field Provider can exchange data messages or
 digital information with one another that include text data.
 Though some unidirectional or bi-directional non-text information
 may be transmitted, the data must include bi- directional voice
 or text data to be Medical Communication. EKG or other telemetry
 by itself would not constitute Medical Communication as it does
 not include bi-directional voice or text data.  However,
 communication need not be real-time if the medical mission can
 still be performed successfully.  Potential examples of data
 Medical Communication are as follows:
 
   hand-written or typed notes;
 
   facsimile;
 
   imagery, electronic or otherwise;
 
   voice recordings;
 
   machine transmissions such as teletype or TTD;
 
   wireless data transmissions using international Morse code, or
 CCITT alphabets 5 (Baudot) or 7 (ASCII) (e.g., HF radio, VLF cave
 radio, VHF/UHF packet data systems)
 
 b. Medical data communication that uses written or recorded
 language shall be in standard American English.  Standard medical
 abbreviations are acceptable provided they are known to both
 parties.
 
 c. Should recorded voice or data communications quality be
 marginal (due to such factors as poor communications equipment or
 channel quality), personnel shall use the ASTM Standard Practice
 for Phonetics.
 
 3. Medical Communication: Relay
 
 To be Medical Communication, a relay or series of relays must:
 
   transmit all messages word-for-word;
 
   read back the message word-for-word from the recipient to the
 originator;
 
   have an acknowledgment from the originator to the recipient
 that the message was returned intact; and
 
   have a written or typed log of the message at the originator,
 and at the recipient.  Logs may be kept at intermediate relay
 stations but are not required.
 
 Policy Manual Approvals:
 
 
 
 ___________________________________________________________ WEMSI
 Medical Director      Date
 
 ___________________________________________________________ WEMSI
 Operations Director      Date
 
 ___________________________________________________________ WEMSI
 Communications Officer     Date
 
 
 Appendix A: Medical Communication Background
 
 Medical care is best delivered with a qualified physician at the
 patient's side.  An alternative level of care is having field
 providers providing care based on standing orders.  Intermediate
 between the two is having a physician direct care through two-way
 communication with field providers in the field: not as good as
 having a physician present, but better than field providers
 directed only by standing orders.
 
 Traditional EMS requires immediate, bi-directional, real-time
 voice communication for field providers to act on the direction
 of a remote physician.  This requires sophisticated
 communications equipment.  It also requires sophisticated system
 design.  In the wilderness and in the backcountry, sophisticated
 communications infrastructures are seldom available.
 Nonetheless, wilderness and backcountry patients deserve the
 benefit of physician control of their care when possible.
 Despite technical limitations of the wilderness/backcountry
 context, physicians can and should, with adaptations, provide
 medical control to field providers.  For WEMSI, instead of
 "direct" communication for on-line medical control, we use the
 term "Medical Communication" to signify the situations when field
 providers in the field may accept and act on orders from a remote
 physician.
 
 This policy outlines and defines how patient-specific medical
 control can be accomplished through Medical Communication.
 
 
 Accurate, Immediate, and Bi-directional Communication for Urban
 EMS
 
 Patient-specific medical control ("on-line command") generally
 requires "direct" communication between the physician and the
 out-of hospital providers in the field.  The legal definition of
 this "direct" communication varies from publication to
 publication and from state to state.  Used in its precise
 meaning, "direct" communication only occurs when the physician
 and field provider are standing near one another.  However,
 communications equipment such as two-way radios, telephone, and
 cellular phones provide communications that are so similar to
 direct communication as to substitute for it.
 
 "Direct medical control" for traditional urban EMS supports
 information interchange that has three important characteristics.
 First, it is without intermediaries that might introduce
 significant errors: it is accurate. Second, it allows real-time
 (instant) interactive exchanges:  it is immediate. Third, it
 allows both physician and medic to initiate communications and
 send and receive information:  it is bi-directional.  The two-way
 nature of medical communication is essential to the proper
 functioning of patient-specific medical control.  Some aspects of
 medical communication, such as EKG telemetry, may be
 unidirectional.  The usual radio or telephone connection between
 hospital ED physician and urban medic is accurate, immediate, and
 bi-directional.
 
 While such communications are the ideal, they may not always be
 available in the backcountry. However, other forms of
 communication may be adequate to legitimately support
 patient-specific medical control.
 
 
 Modification for the Wilderness/Backcountry Context
 
 In the wilderness/backcountry context, immediate communications
 are not always possible.  An extreme example is during the
 initial stages of a cave rescue. In such a case, written notes
 between the physician at the surface and the medic underground
 convey all medical (and other) information.
 
 Wilderness rescue operations often last for hours or days.
 Therefore, a delay of minutes (or even hours) will not invalidate
 the value of a link between physician and field providers.
 Provided that information is passed accurately both ways, even
 written messages can be a valid method of medical control.
 Personnel in the field must have written standing orders to
 follow in the gaps between such communications.  However, written
 standing orders do not negate the value of a physician's patient-
 specific medical control.
 
 The two critical requirements for Medical Communication are that
 it is accurate and that it is bi- directional.  Delays should be
 minimized but Medical Communication need not be immediate.
 
 Traditional EMS, which emphasizes the real-time nature of direct
 medical control, does not permit relaying of messages.  There is
 good reason for this. The classic game of "gossip" illustrates
 the problem:  a message is started at one corner of a classroom
 and whispered from one student to another.  When the message
 arrives at the far corner of the classroom, it is unrecognizable.
 In wilderness search and rescue, however, relays are common.
 Backpackable automatic repeaters are sometimes used, but not
 always available or in the right location.  A rescuer at the top
 of a mountain uses a handheld radio to relay messages from people
 on one side to those on the other side.  Because of the problems
 of relaying accurate messages, reliable relay protocols have
 evolved.  They involve composing a written message at one end,
 transmitting it word-for-word through the relay, then reading it
 back to the originator word-for-word for confirmation.  This
 protocol has provided reliable error-free communication for
 military and search and rescue operations for many years.
 
 
 Appendix B: Definitions
 
 Accurate:  as used in this manual, allowing verbal or text
 information to be communicated without errors in meaning.
 
 Bi-directional:  as used in this manual, allowing both physician
 and medic to initiate communications and send and receive
 information.
 
 Field Provider:  as used in this manual, includes both basic
 level (e.g., first aid, First Responder, EMT-Basic, with
 wilderness training) and advanced level (e.g., Nurses,
 Paramedics,  Physician's Assistants, Nurse Practitioners), but
 not physicians, who are independently licensed to practice
 medicine.
 
 Wilderness Context:  as used in this manual, the specialized
 prehospital situations of wilderness, backcountry, and other
 delayed and prolonged transport contexts such as catastrophic
 disasters, in which EMS delivery is complicated by one or more of
 the following four factors:
 
   remoteness as far as logistics and access;
 
   a significant delay in the delivery of care to the patient;
 
   an environment that is stressful to both patients and rescuers;
   or
 
   lack of equipment and supplies.
 
 Wilderness Command Physician:  as used in this manual, licensed
 physicians who have training in remotely directing care for sick
 or injured persons; who have training in doing so for the
 specialized prehospital situations of wilderness, delayed, or
 prolonged transport contexts (the WEMSI Wilderness Command
 Physician class); and who have been accredited by the Wilderness
 EMS Institute to remotely direct other wilderness medical
 treatment by WEMSI Field Providers.
 
 Wilderness EMT:  as used in this manual, individuals trained as
 Emergency Medical Technicians who care for sick or injured
 persons in the specialized prehospital situations of wilderness,
 delayed, or prolonged transport contexts.  Wilderness EMTs are
 trained in accordance with U.S. D.O.T. HS 900-075 Training
 Curriculum for Emergency Medical Technicians and ASTM F1287-90
 Standard Practice for the Training of the Emergency Medical
 Technician (Basic), or the subsequent D.O.T. EMT-Basic Training
 Program.
 
 Wilderness First Responder:  as used in this manual, first
 responders who may care for sick or injured persons in the
 wilderness contexts, including catastrophic disasters.
 Wilderness First Responders are trained as First Responders in
 accordance with ASTM F1287-90 Standard Guide for Performance of
 First Responders Who Provide Medical Care and ASTM F1453-92
 Standard Guide for the Training and Evaluation of First
 Responders Who Provide Medical Care. They have additional
 training in applying their training in the wilderness context.
 
 Wilderness Medic:  as used in this manual, a Wilderness EMT who
 has completed training to the standards of the Wilderness EMT
 Curriculum of the Wilderness EMS Institute, who is an active EMT-
 Paramedic or equivalent, who has achieved a high level of
 competence in providing wilderness medical care, and who has been
 accredited by the Wilderness EMS Institute to administer
 medications and other wilderness medical treatment.
 
                            -0-
  

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